Case studies

Three products we built, and what happened when they were used.

Each case study covers the problem, what we built and the result. They are the clearest evidence of how we work, whether you want to buy one of these products or have us build something of your own.

At a glance

Healthcare, telecoms and retail.

Three different industries and three different kinds of software, built by the same team.

Healthcare · A private healthcare provider

NexAura HMS

One system for the front desk, the consulting room and the accounts office.

We developed NexAura HMS with a private healthcare provider. It covers patient records, appointments and queues, prescriptions, billing and refunds. AI drafts the consultation note, and the doctor reviews it before it is used.

Client
A private healthcare provider
Status
Prototype complete, in testing

Telecoms and contact centres · SCO

UMAR

Around ten times as many calls reviewed, with QA managers still in charge of the result.

UMAR transcribes recorded calls, scores each one against the client's QA scorecard and shows the results in a dashboard. QA managers review the scores and deal with the exceptions.

Client
Special Communications Organization (SCO)
Result
About 10× QA throughput at a similar operating cost

Retail · A major retailer

PRISM

Pricing and promotion decisions tested before they reach the shelf.

PRISM models how customers respond to price changes and promotions, including elasticity, volume uplift, promotion fatigue and cannibalisation. The retailer's commercial teams compared what-if scenarios before they committed.

Client
A major retailer
Result
2–4% gross-margin uplift

What these projects have in common

The skills behind all three.

The same capabilities are available to you when you hire us for a custom build.

NexAura How we build
  1. 01 Product and workflow design
  2. 02 AI and machine-learning engineering
  3. 03 Data and system architecture
  4. 04 Dashboards and reporting
  5. 05 User experience and access control
  6. 06 Rollout and ongoing support

Talk to us

Want one of these products, or something built for you?

Book a 30-minute call. We can demo a product or talk through a custom build.

  • A product demo
  • A custom AI build
  • A reporting project
  • A managed team
Book a call