AI agents are in production. The business case often is not.
A November 2026 survey found 79% of large enterprises run AI agents but only 15% can tie the spend to profit. Why the gap exists, and how to close it.
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AI and data in practice.
One article a week on what the latest industry news means for your business, and what to do about it. Written by the NexAura team from the work we do for clients and on our own products.
Reviewing every call: what changes when QA stops sampling
Manual contact centre QA covers a small sample of calls. AI can score all of them. What changes for managers and agents, and what to check before you buy.
Read the articleThe UK cannot hire AI and data people fast enough. What are the alternatives?
Forecasts suggest more than half of UK AI roles could go unfilled by 2028. A practical comparison of hiring, contractors and managed teams.
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